Shipping and Return Policy

PR PRODUCTS.COM Security Policy: We are committed to the safety of our patrons, and assure you we take the utmost precautions to ensure the safety and security of your account. We use a secure server to process all order transactions and to access account information on PR Products.com. The secure server uses SSL (Secure Sockets Layer) encryption technology. This industry standard of security is provided by Authorize.net. While we encourage you to take advantage of the convenience and security of online ordering, we do offer several offline ordering options. PR Products.com does not rent, trade or sell your personal information to any third party. You may, from time to time, receive information from us about new features, new services, and special offers we think you'll find valuable. You may opt-out of receiving future mailings; by e-mailing us at PRProducts@aol.com. Food Items: Sometimes substitutions may be necessary to ensure timely delivery of your order. We will make every effort to substitute items as similar as possible to your requested choice. Also, substitutions will be made only with items of equal or greater value. Cancelling/Changing Your Order: If for any reason you need to cancel your order before it ships, please notify us immediately at 1-973 928-1120. Please include order number and full name when sending an e-mail to cancel order. Once the order has shipped and it has not yet been delivered, you would only incur the cost of shipping it and you would be credited the rest of the order. General Shipping: We cannot ship to P.O. Boxes, APO or FPO addresses. If your order includes a P.O. Box, APO, or FPO, it is illegible or incomplete, your order may be delayed. A $15 reroute fee will be charge for all orders that need to be re-routed. Returns: If for any reason you decide to have your order returned , please call 1-973 928-1120, 9am to 5pm EST, Monday-Friday to discuss the return. Credit Cards: We accept Visa, MasterCard, Discover & American Express via our secured server. Personal Checks are also accepted. Orders will be processed after checks are received and deposited. Summary: We are committed to protect the privacy of our patrons. Therefore, we collect and use information about you to efficiently process orders. You consent to the collection and use of this information when you use PR Products Web Site. We reserve the right to change our privacy policy at any time and will post the changes we make to our policy on this page.